Support @ SMU

When students encounter discrimination, harassment and sexual misconduct, they can choose to disclose or report to staff from Voices@SMU, which is part of Student Services Hub.

The Unit’s trained staff will provide emotional and practical support, and work with our counsellors from Mrs Wong Kwok Leong Student Wellness Centre to help you.

Staff will also assist you in considering reporting options - which may include reporting to the University to expedite processes within SMU’s Student Disciplinary Code.

Voices@SMU is based on the principle of respect for all. In the process of advising and counselling, our staff strives to:

• Listen without judgement
• Take formal disclosures or accounts of incidents
• Help explore available options
• Provide information to help you make decisions on the next course of action
• Explain reporting options (formally or informally) through the University or the police
• Explain the University’s policies and procedures relating to harassment, including sexual harassment and assault/violence
• Explore therapeutic support options
• Advise on possible impacts on academic work, and provide guidance and support on extensions or mitigating circumstances for exams or assessments
• Liaise and work with your school to implement support plans through your course of study
• Guide and support you through each stage of action

Confidentiality

All disclosures or reports will be treated with paramount confidentiality.

This means that all communication with our staff will not be shared with anyone, including your schools, or family members, without your explicit permission, so long as there is no imminent danger^*.

^*There may be instances when you, a peer, or someone else may be at significant risk of harm, and we may need to share pertinent information with respective authorities. When such occasions arise, we will discuss this with you first to seek your understanding on the implications of such situations.