If you encounter, or are involved in incidents pertaining to discrimination, harassment, sexual misconduct or any form of assault/violence - on or off campus – the following are key contacts you can refer to. These include on-campus resources, as well as external agencies which can provide you with assistance.

Trained staff at each of these centres will be able to provide relevant advice or counselling service should you require. They will also be able to guide you through the various steps or options you can take toward your next course of action.

SMU CONTACTS

Voices@SMU

Address:
Student Services Hub
Li Ka Shing Library
70 Stamford Road #B1-38,
Singapore 178901*

Opening hours:
* Monday to Friday: 10:00am to 5:00pm
Closed on Saturday, Sunday and Public Holidays

voices [at] smu.edu.sg ( )

Voices@SMU is SMU’s designated first-response unit to handle cases pertaining to discrimination, harassment, sexual misconduct or any form of assault/violence. Contact us if you’re unsure whom to speak to, need advice or just want a listening ear.

Mrs Wong Kwok Leong Student Wellness Centre (MWKLSWC)

Address:
Li Ka Shing Library
70 Stamford Road #B1-44,
Singapore 178901

Opening hours:
* Monday to Thursday: 9.30 – 5.30pm; Friday: 9.30am – 3.30pm
Closed on Saturday, Sunday and Public Holidays

6828 0786 counselling [at] smu.edu.sg ( )

Trained counsellors will be able to provide advice, counsel or look into your personal well-being while you’re at SMU.

SMU Campus Security

Address:
Li Ka Shing Library
70 Stamford Road #B1-44,
Singapore 178901

24 hour-hotline

6838 0343

Contact SMU's Campus Security if you require assistance beyond the operating hours of Voices@SMU or Mrs Wong Kwok Leong Student Wellness Centre (MWKLSWC).

EXTERNAL SUPPORT

PAVE

Address:
Blk 211 Ang Mo Kio Ave 3
#01-1446
Singapore 560211 *

Opening hours:
* Mondays, Tuesdays, Thursdays & Fridays:
9.00am - 1.00pm
2.00pm - 6.00pm

Wednesdays:
9.00am - 6.00pm
6.30pm - 9.30pm (by appointment only)

6555 0390 intakeFVSC [at] pave.org.sg ( )

PAVE's trained staff provide advice to those who have faced harassment/assault involving family members or partners.

Association of Women for Action and Research (AWARE)

Address:
Block 5 Dover Crescent
#01-22
Singapore 130005 *

Opening hours:
* Monday to Friday: 10:00am to 6:00pm

(Mon - Fri, 10am - 6pm)

6779 7137 aware [at] aware.org.sg ( )

Sexual Assault Care Centre (Mon - Fri, 10am - 10pm)

6779 0282

Women’s helpline (Mon - Fri, 10am - 6pm)

1800 777 5555

AWARE's trained staff are able to provide advice to those who encounter sexual assault or feel unsure about a sexual encounter.

Samaritans of Singapore (SOS)

24 hour-hotline

1800 221 4444

The SOS provides emotional support for anyone in crisis, is thinking about, facing the prospect of, or affected by suicide.

Singapore Police Force - for emergency and urgent matters

24 hour-hotline

999

For emergency and urgent matters:
Report cases to the police immediately if you feel that you are a victim of harassment, assault/violence, or are in a dangerous situation.

Singapore Civil Defence Force (SCDF) - for emergency and urgent matters

24 hour-hotline

For emergency fire reports/ambulance service:

995

For non-emergency ambulance service

1777

For fire hazard reporting

1800 280 0000

Call the SCDF if you require an ambulance, or to report fire-related hazards.